How do I connect/authenticate my email account to JobScore?

Hover over your name in the upper right corner while logged into JobScore. Once the menu appears select My Settings:

This will take you to your users page. Scroll down to the Connected Accounts section. You will see your email listed with either the Google or Microsoft logo. Click Connect on the right side of the row as indicated:

This will open a pop-up allowing you to connect yourself or your entire team. Select the appropriate option for you. This will open a login dialogue to your company account. Provide your login credentials to connect the app.

While we highly recommend enabling the Account App, it does require you to have administrator access to your Google or Microsoft company account. You may wish to ask your IT Team for assistance in connecting the app for everyone.

To learn more about the differences between the User app and the Account app please select your provider below:

• Google Workspace

• Microsoft

You can then enable each option as shown:

Be sure to click the save button to commit your changes.

Once connected, all emails you send to candidates through JobScore will appear in the Sent Items folder of your email client. If a candidate replies to an email sent through JobScore their candidate record will be updated on the Emails tab with their reply. You can always edit the email to make it private if confidential information was shared. 

The use of this feature requires the JobScore SCALE or Enterprise plan.