How do I use the Adobe Acrobat Sign e-signature integration?

The JobScore <--> Adobe Acrobat Sign integration connects your company's Adobe Acrobat Sign Solutions account to JobScore so offer letters can be reviewed, signed and stored there.

If you haven't created an offer with JobScore yet please read the offers overview article and then learn how to set up offer templates.

How the integration works

Once activated the integration will push the offer letters you create in JobScore using offer templates into Adobe Acrobat Sign.  You can then send candidates a link where they can review their offer letter and sign it:

Through the integration candidates can only add their signature to the offer letter. Adobe Acrobat Sign will automatically add the date when they do so:

After the candidate signs their offer, JobScore will send an email notification to the user who requested the signature:

Both you and the candidate will get copies of the signed offer letter to keep. Adobe Acrobat Sign will attach the document's audit log to the signed offer letter document.

How to activate the Adobe Acrobat Sign integration

The Adobe Acrobat Sign integration is only available to customers on the JobScore Scale and Enterprise plans.  You can see which plan you are on here. Please contact [email protected] to learn more about JobScore plans and prices. 

To enable this integration, you'll need to have the Admin or Owner access level in JobScore and be an Acrobat Sign Account Admin of your Adobe Acrobat Sign account. Acrobat Sign Account and Privacy Admin access is not supported.

The integration only works with the Acrobat Sign Solutions plan. If you are not currently on this plan, please contact the Adobe Sign sales team. If you are not sure what plan you're on, please contact the Adobe Sign support team

To get started visit the integrations page in JobScore and click on Adobe Acrobat Sign logo:

In step 1 select whether you have an account or need a new one.  Then select the Adobe Sign option from the drop down menu.

In step 2 read the instructions carefully then click "Activate Integration" to continue:

You’ll be taken to Adobe Sign, where you’ll enter your email and password.

After you successfully sign in to Adobe Sign, JobScore will show that the integration is active:

JobScore uses the required {candidate_signature} offer field to power the integration, so once its activated, everything will "just work" - there's nothing further you need to do.

Once the integration has been activated, it is active for every user in your account and everyone can use it.

JobScore does not support having company employees countersign offer letters. Please use the JobScore offer approvals feature if you want to have team members involved in the offer process.  The other option is to include your employee's name and signature in the offer letter template.

Only one e-signature integration can be enabled in JobScore at a time. If you are currently using DocuSign and are switching to Adobe Sign, please finish all in-progress offers before activating Adobe Sign.

If you have any questions about offers or the Adobe Sign integration, please don't hesitate to contact [email protected].