Integrations

How to set up the LinkedIn Recruiter integration

Updated 3 years ago

The LinkedIn Recruiter System Connect (RSC) integration streamlines your workflow between LinkedIn Recruiter and JobScore.  Gone will be the days of clumsy cutting and pasting, endless toggling between browser tabs and not knowing a candidate's complete outreach and interviewing history.

This article includes step-by-step instructions on how to activate the integration. To learn how the integration works please read this article that describes the JobScore ←→ LinkedIn Recruiter integration.

Integration Requirements

  • You must have a LinkedIn Recruiter Corporate contract. Recruiter Lite is not supported.

  • You must be a seat-holder with admin privileges in LinkedIn Recruiter.

  • Your JobScore account must be on the Scale or Enterprise plan. (see which plan you are on here).

  • You must have the Admin or Owner access level in your JobScore account

Activation in 4 steps

  1. Kick-off data synchronization in JobScore

  2. Verify your settings in LinkedIn Recruiter to easily export candidates

  3. Activate features after data synchronization is complete

  4. Connect JobScore users with their LinkedIn Recruiter seats

Step 1: Kick-off data synchronization in JobScore

To complete this step you will need to have the admin or owner access level in JobScore.

Visit the integrations page in JobScore, scroll down to the sourcing area, and click on the ACTIVATE link:

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You will be prompted to enter your LinkedIn credentials if you are not logged into LinkedIn Recruiter.  If you have seats on multiple Recruiter contracts, you can select which contract to connect in the LinkedIn ATS integrations widget.

In the widget, click the "Choose Package" button.  Next, check the box on the "Sourcing Package" line.  Click the "Save changes" button to start data synchronization.

Important

Once you complete step 1, a one-time synchronization between JobScore and LinkedIn Recruiter will start.  The more jobs and candidates that you have in your JobScore account, the longer this sync will take. It can take up to a day to complete this synchronization. When this sync is complete, we will notify you by email, and you can move on to step 3 and finish activating the integration. It's safe to navigate away from the page and come back later to finish.

Step 2: Verify your settings in LinkedIn Recruiter to easily export candidates

After you complete step 1, open a new browser window and sign in to your LinkedIn Recruiter account.  Visit the admin tab and scroll down to the JobScore section.  Verify that "1-click export" and "Inmail stub profile API" are both enabled.  These settings enable you to export LinkedIn data to JobScore.

Please also enable company-level and contract-level access from here so JobScore can fetch your seat holders for you to connect to your JobScore users. Details on which features are tied to which access type can be found in LinkedIn's documentation here.

Step 3: Activate features after data synchronization is complete.

Return to the LinkedIn Integrations page in JobScore.  In the LinkedIn integrations widget, click "choose package" and then we recommend making the following changes:

  • Under "Sourcing Package" (which you checked in step 1) check "Unified Search" and "Recommended Matches"

  • Check "Reporting Package"

  • Check "Apply Package"

  • Under "Apply Package" check "Apply Connect"

  • Under "Apply Package" DO NOT CHECK "Applicant Notifications" (this is a very strong recommendation, this feature will automatically send messages to candidates whether you like it or not, potentially costing you valuable candidates)

  • Under "Apply Package" DO NOT CHECK "Apply with LinkedIn" (please discuss the pros and cons with your JobScore account manager)

Make sure to click "save changes" to activate all of these features.

Important

Until data synchronization is complete, none of these steps will be possible.  If any of these options are grayed out, come back and try again later.  If your data hasn't been synchronized after 24 hours, please contact LinkedIn and ask for an update.

Step 4: Connect JobScore users with LinkedIn Recruiter seats

To finish setup, you'll need to connect users in JobScore to their LinkedIn Recruiter seats.  Most features only work for JobScore users that have a connected LinkedIn Recruiter seat (details are here)

JobScore tries to do this automatically by connecting all users with a recruiter seat on your contract to users with matching email addresses in JobScore.  This doesn't work 100% of the time as many people don't add their work email address to their LinkedIn profile... so you'll need to verify that this worked manually.

Start by visiting the users page in JobScore.  You'll see a list of all users in your account.  If they are connected to a LinkedIn Recruiter seat, you'll see a LinkedIn icon next to their username, like this:

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If you see someone who has a seat but doesn't have the icon next to their name, click on their name.  From the user's page, click on the "EDIT" link in the account and contact area.

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On the edit user screen, you'll see an attribute called "LinkedIn Recruiter seat." Select the seat you want to assign to the user from the drop-down menu and click update at the bottom of the page.

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Repeat this step for all of your LinkedIn Recruiter seats.  If you don't see a user that you're looking for on the users page, you can add them on this page and then connect their seat.

FAQs

Is there a cost to using LinkedIn Integrations?

All integrations are available to JobScore Scale and Enterprise customers with Recruiter Corporate contracts at no additional cost from either service.  If you are not currently on the JobScore Scale or Enterprise plan, please contact [email protected]

How do I deactivate LinkedIn integrations?

After activation, Unified Search, Recommended Matches, Applicant Notifications and Apply with LinkedIn features can be turned on and off from the LinkedIn ATS integrations widget.

If you’d like to deactivate anything else or remove your JobScore data from LinkedIn, we can't help you.  Please email [email protected] and ask to turn off feature(s) or explicitly delete your JobScore data from LinkedIn.

What if my company has multiple LinkedIn Recruiter contracts?

After initial setup, you can connect multiple contracts to your JobScore account by switching contracts in the Recruiter user experience and enabling the Contract Level access control for each contract using the instructions in Step 2.

What's the difference between Company-level and Contract-level access? Why are these separate controls?

It's not required to enable both, but some RSC features will remain inactive if you don't.  More details on which features are tied to which access type are here.

Still have questions?  Please visit the Linkedin FAQ about Recruiter System Connect or contact [email protected]

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